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Behavioral health intensive clinical management (ICM)

We can offer your Tufts Health Plan patients our behavioral health intensive clinical management (ICM) services if they:

  • Have severe behavioral health issues
  • Have three or more behavioral health inpatient hospital admissions during a 12-month period
  • Have not accessed or cannot access community-based services
  • Experience a catastrophic event
  • Have a history of multiple hospitalizations
  • Are newly diagnosed with a major mental illness
  • Have special needs or cultural issues that require multiple agencies to coordinate service delivery

For more information about our behavioral health ICM program, or to refer one of your patients, call us at                888-257-1985.


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