888-257-1985
Call us at
About Network Health
Contact Us
Search
Home
Providers
Children's Behavioral Health Initiative (CBHI) news
Archived news
Provider Update
Pharmacy Update Archive
Preferred Drug List Update Archive
Member Eligibility
Verify eligibility online
Verify eligibility by phone
Help your patients keep their benefits
Authorizations
MedSolutions
MedImpact and Caremark
Referrals
Claims
Submit a claim
Electronic claims
Paper claims
Check claim status
Explanation of Payment (EOP) Report
Requests for claim review
Audit program
Join our Network
Our plans
Provider benefits
Patient benefits
Getting started
Credentialing
Provider credentialing
Facility credentialing
Credentialing appeal rights and process
Get provider support
Health IT resources and initiatives
Version 5010
HITECH Act
Network Health Extend (Medical Security Program) overview
Medical and behavioral health benefit summary grids
Frequently asked questions (FAQs) for Network Health Extend
Network Health Online Health Guide
Integrated care management
Complex care medical management
Behavioral health intensive clinical management (ICM)
Social care management
Utilization management review (care coordination)
Disease management
Adults with physical disabilities
Asthma
Diabetes
HIV and AIDS
Wellness
NurseLine and health coaching
Maternal and child health
Prenatal services and benefits for pregnant members
Behavioral health
Covered services and benefits
Outpatient behavioral health services
Emergency behavioral health services
Emergency service providers and mobile crisis intervention
Diversionary services
Inpatient behavioral health services
Children's Behavioral Health Initiative
EPSDT resources
Pharmacy
MassHealth, Commonwealth Care I, and MSP I pharmacy program
MassHealth, Commonwealth Care I, and MSP I co-payments
Commonwealth Care and MSP Plan Type II and III pharmacy program
Commonwealth Care and MSP Plan Type II and III co-payments
Pharmacy forms
Pharmacy coverage guidelines
Clinical practice guidelines
Quality Management and Improvement Program
Medical record overview
Healthcare Effectiveness Data and Information Set (HEDIS)
Health Library
Health Library A - D
Health Library E - L
Health Library M - Z
Multicultural health care and cultural competence
Network Health Provider Manual
Payment policies
Medical and behavioral health benefit summary grids
Coverage guidelines
HIPAA
Privacy of protected health information (PHI)
Security of protected health information (PHI)
Electronic transmission of health care data
HIPAA-compliant transactions with NEHEN
HIPPA-compliant transactions online
HIPAA-compliant code sets
Version 5010
Utilization management
Utilization management policies and procedures
Request to review utilization management criteria
Complaints, grievances, and appeals
Inpatient behavioral health services
Inpatient substance abuse services and inpatient mental health
An emergency services program (ESP) provider calls
888-257-1985
for initial authorization.
Incident reporting
Submit the
Adverse Incident Report Form
(PDF)
Release of information
Your Network Health patients must complete the
Consent to Release Information Form
(PDF) so you can coordinate care by sharing their health information.
When your Network Health patients consent to letting primary care and behavioral health providers share information, complete the
Combined MCE Behavioral Health Provider/Primary Care Provider Communication Form
(PDF)
888-257-1985
Call us at
Contact Us
About Network Health