Please use the following resources to stay up to date on our policies and procedures, as well as state and federal regulations.

• Provider Manual
  Administrative guide and policies and procedures resource, including authorization and claims procedures and clinical guidelines
• Payment policies
  Policies to assist you and your office staff when submitting claims
• Coverage guidelines
  Guidelines to assist you when submitting prior authorization requests 
• HIPAA 
  Information on privacy and protecting your patients’ information
• HITECH Act and electronic health records (EHR)
  Information about Medicare and Medicaid EHR incentive programs established by the HITECH Act
• Utilization management (UM)
  Information about UM policies and procedures, and how to request utilization criteria