You may file a Grievance if our claims submission process or another administrative issue dissatisfies you. We will acknowledge all Grievances within one business day of receipt, and we will address the Grievance in writing within 30 calendar days of receipt. You may file a Grievance by phone, fax, or mail:

Phone: 888-257-1985

Fax: 781-393-7440

Mail:
Network Health
Attn: Grievance Coordinator
101 Station Landing, Fourth Floor
Medford, MA 02155