Verify eligibility by phone
Network Health’s automated member eligibility line
Call us at 888-257-1985 to use our 24/7 automated member eligibility line. You can check eligibility for an unlimited number of your Network Health patients with one quick phone call. If you're a primary care provider (PCP), you can also verify that a Network Health member is in our records as part of your panel when you check eligibility. Just have your patient's Network Health ID number ready and follow the prompts.
MassHealth’s Eligibility Verification System (EVS)
Call 800-554-0042 to access MassHealth's EVS line for Network Health Together® (MassHealth) and Network Health Forward® (Commonwealth Care) members only. Have your patient's Network Health ID number (starting with the letter N), along with your 10-character MassHealth provider number or National Provider Identification (NPI) number and password. If you do not have your patient's Network Health ID number, you can use the patient's name, gender, and date of birth.