- Network Health Together®, our MassHealth plan, provides high-quality coverage that is free or low-cost to low-income families
- Network Health Forward®, our Commonwealth Care plan, provides low-cost health care to qualified, uninsured adult residents
- Network Health Extend, our Medical Security Plan, provides high-quality, affordable health care to eligible families receiving unemployment insurance through the Massachusetts Department of Unemployment Assistance
Network Health plans at a glance
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Who are the enrollees?
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Network Health Together members are MassHealth members enrolled in the state’s Medicaid plan.
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What are the eligibility requirements?
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Members qualify for Medicaid based on income, health, and other factors. Adults, as well as children 18 and under, are eligible for MassHealth.
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How do my patients get information or enroll?
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Call Network Health at 888-257-1985 (TTY: 888-391-5535), Monday through Friday, from 8 a.m. to 5 p.m., or
Call MassHealth Customer Service at 800-841-2900 (TTY: 800-497-4648), Monday through Friday, from 8 a.m. to 5 p.m.
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How will we know which plan our patient has?
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Look for the Network Health Together member ID card (click to enlarge):
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What are the additional Network Health member benefits?
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Network Health Together members get all the benefits of MassHealth, plus free EXTRAS from us.
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Who are the enrollees?
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Network Health Forward members are enrolled in the state’s Commonwealth Care program for uninsured adults.
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What are the eligibility requirements?
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Members qualify for one of three plan types based on income (up to 300% of the federal poverty level), age, family size, and certain citizenship and residency requirements.
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How do my patients get information or enroll?
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Call Network Health at 888-257-1985 (TTY: 888-391-5535), Monday through Friday, from 8 a.m. to 5 p.m., or
Call Commonwealth Care Customer Service at 877-MA-ENROLL or 877-623-6765 (TTY: 877-623-7773), Monday through Friday, from 8 a.m. to 5 p.m., or visit www.mahealthconnector.org.
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How will we know which plan our patient has?
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Look for the Network Health Forward member ID card (click to enlarge):
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What are the additional Network Health member benefits?
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Network Health Forward members get all the benefits of Commonwealth Care, plus free EXTRAS from us.
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Who are the enrollees?
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Network Health Extend members are Massachusetts residents receiving unemployment insurance through the Department of Unemployment Assistance.
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What are the eligibility requirements?
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Members qualify for one of three plan types based on income (up to 400% of the federal poverty level), family size, unemployment status, and other factors.
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How do my patients get information or enroll?
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Call Network Health at 888-257-1985 (TTY: 888-391-5535), Monday through Friday, from 8 a.m. to 5 p.m., or
Call Medical Security Program (MSP) Customer Service at 800-908-8801, Monday through Friday, from 8:30 a.m. to 4:30 p.m., or visit www.mass.gov/dua/msp.
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How will we know which plan our patient has?
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Look for the Network Health Extend member ID card (click to enlarge):
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What are the additional Network Health member benefits?
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Network Health Extend members get all the benefits of MSP, plus free EXTRAS from us.
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