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Network Health

ADA Accessibility SurveyADA Accessibility Survey


Help our members learn more about you, so they can get the right care to meet their unique health care needs. Promote your Americans with Disabilities Act (ADA)-compliant, high-quality care!

Please take this important survey as soon as possible.

Note: All providers contracted with Tufts Health Unify (Medicare-Medicaid One Care for people ages 21 - 64) are required to complete this survey, however we strongly encourage all providers to participate.

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Doing Business with Network HealthDoing Business With Us and Getting Paid

News and UpdatesNews and Updates

10/01/2015  —  Changes to spinal conditions management program

Effective December 1, 2015, Tufts Health Public Plans will implement changes to our prior authorization program for management of spinal conditions, including spine surgery and interventional pain management procedures.

09/29/2015  —  Tufts Health Plan – Network Health is now simply Tufts Health Plan

While our name and look are changing, the way we do business with our members and providers will essentially remain the same.

09/22/2015  —  Prior authorization for physical therapy

As of October 1, 2015, PA will not be required for physical therapy at a free-standing facility. All members obtaining physical therapy at a free-standing facility will receive their initial 12 visits for a medical problem on a single body area without requiring PA.

08/17/2015  —  Missing birth weight

Effective October 1, if the birth weight cannot be determined from the claim information submitted, the claim will deny with code <B105-Missing/incomplete/invalid weight> and providers can resubmit with the birth weight information.

07/31/2015  —  Summer 2015 Provider Update now available

Read our new summer 2015 Provider Update at

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Searchable Drug ListSearchable Drug List

Learn more about which drugs are covered by checking our Preferred Drug Lists (PDF).

Together UnifyDirect  

ICD-10 EDI TestingICD-10 EDI Testing

Attention direct claims submitters: The U.S. Department of Health and Human Services (HHS) has mandated that ICD-10 code sets replace ICD-9 code sets on October 1, 2015. We are now conducting ICD-10 electronic data interchange (EDI) testing. 

If you haven't done so already, please contact us at to begin this essential testing process.

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