Instructions
To search by name:
- Select the Search by name button
- Select whether you are searching for a doctor or specialist; facility or hospital; pharmacy; or behavioral health and substance abuse facility or doctor or specialist
- Enter your doctor or specialist’s first and/or last name, or the name of the facility, hospital, or pharmacy
- (Optional): Search all cities in Massachusetts, enter your city or town, or enter your ZIP code and a mile range
- (Optional): Choose the Advanced Search option in the upper-right corner of the tool to select more criteria, including:
- Hospital affiliation
- Medical group affiliation
- Language
- Gender
- Handicap accessibility
- Accepting new patients
- Plan type
- Click Search, and view your results
To search by type:
- Select the Search by type button
- Select whether you are searching for a doctor or specialist; facility or hospital; pharmacy; or behavioral health and substance abuse facility or doctor or specialist
- If searching for a doctor or specialist, choose type of doctor or specialty
- If searching for a hospital or facility, choose type of hospital or facility
- Search all cities in Massachusetts, enter your city or town, or enter your ZIP code and a mile range
- (Optional): Choose the Advanced Search option in the upper-right corner of the tool to select more criteria, including:
- Hospital affiliation
- Medical group affiliation
- Language
- Gender
- Handicap accessibility
- Accepting new patients
- Plan type
- Click Search, and view your results
Your results:
- Your results will appear and display an address, phone number, and office hours (as available), along with additional information. Click on more info (if available) to find out more about each result.
- To start a new search, click on Quick Search or Advanced Search in the upper-right corner of your screen.
Can’t find what you’re looking for?
Call us at 888-257-1985, Monday through Friday, 8 a.m. – 5 p.m. We’ll be happy to help.
Source of information, validation, and limitations
We receive information about doctor or specialist name, gender, medical group affiliation, hospital affiliation, office (or hospital) locations, languages fluently spoken (including provider languages, office staff languages, and availability of interpreter services), and acceptance of new patients from each doctor, specialist, or hospital/facility.
We validate this information at a minimum of every two years during re-credentialing (or every three years for hospitals). We verify information on specialty and board certification (or accreditation for hospitals) at the time of initial credentialing and re-verify this information at least every two years (three years for hospitals).
The accuracy of the information on our Web site depends on the accuracy and timeliness of the information reported to us by the doctors, specialists, hospitals/facilities, specialty medical boards, and hospital accreditation companies. We update any new information as we receive changes. For the most up-to-date information, please contact the doctor, specialist, or hospital/facility directly, or call us at 888-257-1985. We’ll be happy to help.
Definitions
- Accepting new patients – when a doctor (primary care provider) is willing and able to treat new patients in their practice
- Board certification – additional training in a medical specialty obtained by a doctor or specialist, or special exams passed by a doctor or specialist to prove competency in a specialty or service type
- Hospital accreditation – a “seal of approval” an external quality review company gives hospitals and facilities after reviewing the organization against the accreditation company’s performance standards
- Hospital affiliation – a hospital to which a doctor or specialists can make referrals and may have admitting privileges
- Medical group affiliation – a group of doctors and/or specialists who practice together in the same community and who admit patients to the same hospital
- Languages – languages that the doctor or specialist and/or the doctor or specialist’s office staff speaks fluently, in addition to English
- Office staff languages – languages that the doctor or specialist’s office staff speaks fluently, in addition to English
- Provider languages – languages that the doctor or specialist speaks fluently, in addition to English
- Interpreter services available – availability of interpreter services offered by the doctor or specialist (services that can help the doctor or specialist and/or office staff translate communications and/or materials into additional languages)
- Specialty – a specific area of medicine a doctor or specialist is certified to practice, like cardiology, gastroenterology, oncology, or podiatry
- Service type – a specific type of service a mental health and substance abuse doctor or specialist is certified to offer, like family support and training, outpatient services, or psychological testing
- Licensure – the specific license that a mental health and substance abuse doctor or specialist holds, representing their specialized education, like a Licensed Clinical Social Worker (LCSW), Registered Nurse, or Licensed Alcohol and Drug Counselor