FOR IMMEDIATE RELEASE
March 18, 2011
Network Health Launches Spanish-language Web site
www.network-health.org provides real-time health care information to
Spanish-speaking Massachusetts residents with low and moderate incomes
(Medford, Mass.) — Network Health, a Massachusetts health plan that provides high-quality health care coverage to more than 170,000 Massachusetts residents with low and moderate incomes, announced today the launch of its interactive Spanish-language Web site, www.network-health.org. The Web site empowers and engages Massachusetts’ Spanish-speaking health care consumers by providing real-time information on a wide range of health care topics, including member eligibility, cost, member benefits and services, and health and wellness information.
“Network Health is proud to offer a Spanish-language Web site that provides convenient access to information that helps Massachusetts residents understand their health care options and the benefits and services available to them,” said Deborah Gordon, Network Health chief marketing officer. “Our Spanish-language Web site demonstrates Network Health’s commitment to serve Spanish-speaking health care consumers and supports our mission to improve the health and well-being of our members and their diverse communities.”
The Spanish-language Web site includes many unique, interactive features, including:
- A membership eligibility and cost calculator, which helps visitors determine what state program and Plan Type they may qualify for, their estimated monthly costs, and their next steps for applying
- An interactive tool that helps visitors find a doctor, hospital, or pharmacy based on their specific needs
- Network Health Member Connect, an online service to help members order ID cards, change their primary care provider, and view authorization and referral statuses
- The Network Health Online Health Guide, where members can find valuable information and expert advice to make better health care and lifestyle decisions
Network Health redesigned its award-winning English-language Web site in 2009 to serve prospective and current members and providers, community organizations, and employers in a unique way. Network Health’s Spanish-language Web site displays the health plan’s dedication to best serve its members by implementing continuous quality improvements.
Web site visitors can choose to view the Web site in Spanish by selecting the “Language/Idioma – Spanish” option at the top of the home page and other select Web pages.
About Network Health
Since 1997, Network Health has provided Massachusetts residents with low and moderate incomes access to high-quality health care. Based in Medford, Mass., Network Health is a comprehensive health plan serving members through its Network Health Together® (MassHealth) and Network Health Forward® (Commonwealth Care) plans.
Network Health provides Network Health Together members all the benefits of MassHealth, plus free EXTRAS. Network Health’s Commonwealth Care plan extends access to affordable health care for qualified Massachusetts residents 19 years old or older who earn at or below 300% of the federal poverty level, or up to $32,496 a year for an individual (up to $66,156 a year for a family of four). In addition to core health care benefits, Network Health offers Network Health Forward members free EXTRAS designed to encourage wellness.
To improve the health and well-being of its members and their diverse communities, Network Health offers fully integrated, in-house care management, providing a team of medical, behavioral health, social care, and pharmacy professionals who coordinate member care, and partners with 20,000 primary care providers, specialists, hospitals, and community organizations.
Network Health earned National Committee for Quality Assurance’s (NCQA) “Excellent” Health Plan Accreditation, NCQA’s highest accreditation rating, for its Network Health Together plan. Network Health is also ranked fifth among all Medicaid health plans nationally, according to NCQA’s Health Insurance Plan Rankings 2010 – 2011 — Medicaid. Additionally, Network Health is nationally recognized for its innovative programs and received a Case In Point Platinum Award for “Best Overall Case/Care Management Program” from Dorland Health. Network Health also has the Top Leadership Team among health plans nationally, according to HealthLeaders Media.
Individuals must be eligible for MassHealth to join Network Health Together, a MassHealth plan. To learn about MassHealth eligibility, Massachusetts residents can call the MassHealth Enrollment Center at 888-665-9993 (TTY: 888-665-9997), Monday through Friday, from 8:45 a.m. to 5 p.m. Once enrolled, MassHealth members can learn about their MassHealth health plan options by calling MassHealth customer service at 800-841-2900 (TTY: 800-497-4648), Monday through Friday, from 8 a.m. to 5 p.m.
To learn about Commonwealth Care health plan options, Massachusetts residents can call Commonwealth Care customer service at 877-MA-ENROLL or 877-623-6765 (TTY: 877-623-7773), Monday through Friday, from 8 a.m. to 5 p.m., or they can visit www.mahealthconnector.org.
###