FOR IMMEDIATE RELEASE
November 4, 2010

(Medford, Mass.) — Network Health, a Massachusetts health plan that provides high-quality health care coverage to nearly 170,000 Massachusetts residents with low and moderate incomes, announced today that Jean O’Malley has been appointed director of integrated care management. In her new role, O’Malley will lead Network Health’s integrated care management team; oversee all care management referral functions including clinical population-based programs for medical, behavioral health, and social care management; manage the plan’s care managers who coordinate member care across the care continuum; and promote effective utilization and monitoring of health care resources.

“Jean is a natural fit to lead Network Health’s integrated care management team,” said Mary Jane McKendry, Network Health’s senior director of clinical affairs operations. “Jean’s health care expertise and demonstrated, results-driven approach to care management will continue to develop Network Health’s industry-best integrated care management model and improve member health outcomes.”   

Previously, O’Malley served as Network Health’s director of medical management, where she oversaw Network Health’s medical management, clinical, and outreach teams to offer members a full range of services to improve their health care. Prior to Network Health, O’Malley served as associate director of health services at the University of California, San Diego Medical Center, where she coordinated the case management and utilization management teams.

O’Malley earned a Master of Business Administration with a concentration in health care from the University of Phoenix and a Bachelor of Science in nursing from Boston University.

About Network Health
Since 1997, Network Health has provided Massachusetts residents with low and moderate incomes access to high-quality health care. Based in Medford, Mass., Network Health is a comprehensive health plan serving members through its Network Health Together^® (MassHealth) and Network Health Forward^® (Commonwealth Care) plans.

Network Health provides Network Health Together members all the benefits of MassHealth, plus extra free and discounted benefits. Network Health’s Commonwealth Care plan extends access to affordable health care for qualified Massachusetts residents 19 years or older who earn at or below 300% of the federal poverty level, or up to approximately $32,496 a year for an individual (up to approximately $66,156 a year for a family of four). In addition to core health care benefits, Network Health offers Network Health Forward members extra benefits designed to encourage wellness.

To improve the health and well-being of its members and their diverse communities, Network Health offers an integrated care model, providing a team of in-house medical, mental health, social care, and pharmacy professionals to coordinate member care, and partners with more than 18,000 primary care providers, specialists, hospitals, and community organizations across Massachusetts.

Network Health earned National Committee for Quality Assurance’s (NCQA) “Excellent” Health Plan Accreditation, NCQA’s highest accreditation rating, for its Network Health Together plan. Network Health is one of the highest-rated health plans in the nation, ranking fifth among all Medicaid health plans nationally, according NCQA’s 2010 – 2011 Health Insurance Plan Rankings – Medicaid. Additionally, Network Health is nationally recognized for its innovative programs, receiving a Case In Point Platinum Award for Best Overall Case/Care Management Program from Dorland Health, and for having the Top Leadership Team among health plans nationally from HealthLeaders Media.

Individuals must be eligible for MassHealth to join Network Health Together, a MassHealth plan. To learn about MassHealth eligibility, Massachusetts residents can contact the MassHealth Enrollment Center at 888-665-9993 (TTY: 888-665-9997), Monday through Friday, from 8:45 a.m. to 5 p.m. Once enrolled, MassHealth members can learn about their MassHealth health plan options by calling the MassHealth Customer Service Center at 800-841-2900 (TTY: 800-497-4648), Monday through Friday, from 8 a.m. to 5 p.m.

To learn about Commonwealth Care health plan options, Massachusetts residents can call the Commonwealth Care Customer Service Center at 877-MA-ENROLL or 877-623-6765 (TTY: 877-623-7773), Monday through Friday, from 8 a.m. to 5 p.m., or they can visit www.mahealthconnector.org.